We’ve been loyal users of our Citi Dividends credit cards for years. I actually got my wife to switch to one back when we were dating.
They’ve served us well, and I even wrote a lightheartedpost a few months back about how it worked to our advantage when my wife was unexpectedly given a new card as we were flagged by our grocery store as a new customer.
The only problem is, it’s happened again.
That’s twice in less than a year (closer to six months) that my wife got a new card. Their reasoning is because of a potential data violation.
They won’t tell you anything more. It’s not because of anything she did. It’s something on Citi’s end.
And it’s starting to make me lose faith in their credit card system. Are they not secure? Are they leaking information? Is there a system error that’s flagging something incorrectly?
None of these options are good in my mind.
Maybe I’m looking at this the wrong way. Maybe I should be happy that they’re finding some issue (or even the perception of an issue) and responding. But, I guess I have to question why these issues even arise. It’s definitely time to consider new options.
Update: After I penned this post, Citi admitted a security breach which most likely accounted for this. Not good!
Have you had any problems with your credit cards, Citi or otherwise? Am I being paranoid?Copyright 2017 Original content authorized only to appear on Money Beagle. Please subscribe via RSS, follow me on Twitter, Facebook, or receive e-mail updates. Thank you for reading.