If You (Or Someone In Your House) Isn’t On Pinterest, You Should Be

I first laughed when I heard chatter about Pinterest.  For those who don’t know, it’s a social media outlet where you share images rather than statuses.  It’s really caught on with women, as many women have found things like recipes, fashion tips, and other things that (not to be sexist) generally aren’t as interesting to men as they are to women. I thought ‘Oh, just another passing fad’.

Soon, I started seeing my wife sitting in front of the computer for long stretches at a time, failing to answer roughly two-thirds of questions directed her way.  When I probed to find out what was the new source of interest, it turns out she had come across Pinterest.

Now, I have only seen Pinterest in passing, but I have to say, having one person in our household has been a good thing.

My wife has found some pretty awesome recipes.  I don’t have the links for them but I know they should be easy enough to find.  Some examples of yummy food we’ve had:

  • Chocolate chip cookies that are softer than usual after you add pudding to the mix
  • Fiesta rice that is similar (and even better) than the rice you get at Chipotle
  • Pulled chicken that we’ll be serving at our daughter’s first birthday party.

She’s also got some wonderful decorating ideas for the aforementioned party, and the great thing is that she’s found stuff that is frugal, fun and easy, yet with very unique results.

Again, I don’t have a Pinterest account and have no interest (I keep using that rhyme, which is fun) but I think as long as someone in your house has a Pinterest account, that should be sufficient.

Do you use Pinterest or know someone that does?  Has it led you to any frugal ideas? 

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Liking Something When I Don’t Really Like It

Like so many others, I’m a pretty active Facebook user.  I don’t go crazy with it, posting status updates once or twice a week, but one thing I do use it for is to communicate with companies about their products or services.

It’s well known that companies are becoming more actively involved with social media to engage with their customers.  As such, sites like Facebook and Twitter are areas where companies are nowadays expected to interact with users.

More often than not, I find myself hitting the ‘Like’ button for a company when I’m really not liking them at all.  Don’t get me wrong, I do ‘Like’ a lot of things that I really do like, but there are times when I ‘Like’ something so that I can get help about something or let the company know that I’m having a problem with something that they’ve provided.

Does it work?

Sometimes.

So-so….I was having problems with a steam mop that I had purchased that was still under warranty.  The company wasn’t providing the service center with my parts, so I wrote on their wall.  They wrote back but with a very generic response.

But, sometimes it does work and voices are heard.  Our cable company is moving toward an all digital service, and were in the process of transitioning, but this required some pretty drastic changes to the equipment in our house.  I (as well as many others) engaged with their customer service, and in the end they relented and made the transition much less intrusive.

If a company does it right, then when someone ‘Likes’ them because they really don’t like them, hopefully the customer will ‘Like’ them in the end.  Taking a negative experience and turning it into a positive experience should be the overall goal of interacting with a displeased customer on a social networking site.

I do think that there has to be reasonable limits.  Our grocery store has gas stations at many locations, and they often get blasted for the rising price at the pump.  Wisely, they pretty much ignore these type of complaints, but they do respond regularly to complaints about customer service, out of stock items, or other items that can be addressed within reason.

I hope more companies jump on this bandwagon.  In the end, social networking may bring customers back to more personal experiences with those that they do business with.

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