If Something Looks Too Good To Be True, It Probably Is

I use Google Reader to subscribe to most of my RSS feeds.  One of the feeds I have set up is the up and coming deals listed on Slickdeals.net.  There’s usually a couple hundred per day, so for the most part, I glance at them just to see what’s going on (though this is really fun to watch on Black Friday and Cyber Monday).

A couple of weeks ago, I saw one pop in right around the time I was checking for a TV deal.  It was a 42″ Vizio TV (good brand), refurbished, at Walmart, for $199.99.  You could buy a 4-year warranty for an extra $32.  Add in $12 in sales tax, and that would be a TV to use for four years for $243.99.  Sounded pretty slick to me!

I rarely buy on impulse but I figured, what the heck.  We put our cash back rewards into a fund for new TVs or other electronic purchases, and I knew I could find a spot for this.

But I also knew the likelihood of actually getting one of these TVs was pretty low.

Because it was just a bit too good to be true.

It was so good that I didn’t even tell Mrs. Beagle about ordering it.  She would definitely not mind if we did replace one of the old TVs, and she’d definitely be impressed by the price, so I knew it would be an OK purchase by her.  But, common sense told me that this would likely not happen.  The deal was available for purchase for a couple of hours.  Over a hundred people posted that they had made the purchase, meaning that there were probably thousands (like me) that made the purchase and didn’t post anything about it.  Last, I figured that there’d be no way there could be that many refurbs of one particular model of TV available.

So, I immediately set the expectation that this would likely not happen, but if it did, sweet.

Sure enough, within 24 hours, I got an e-mail note saying that the item was ‘backordered’ and if it was not back in stock in 10 days, the order would be automatically cancelled.  In 10 days, I got the inevitable follow-up saying that the order had been cancelled.  I wasn’t too upset, but you should have seen some of these other people on the Slickdeals site.

They acted as if WalMart had not only failed to come through on this TV but had gone in and stolen all their other TVs.

Some started trying to get a viral message going via Twitter and other social media.  Some started bombarding the online chat feature for WalMart with complaints, trying to get them to honor the deal on a comparable TV (this did not happen).  They started complaining to the Better Business Bureau.  They started taking all their WalMart business elsewhere.

I get it.  WalMart advertised the TV and then didn’t come through.  It was most likely either a price error or someone fat fingered how many of these TVs were actually available.  It was a mistake.  It happens.

Get over it.

Sometimes companies will honor price mistakes.  I’ve heard of instances where airlines sold tickets for $1 instead of $1,000 and ended up honoring it.  But, that’s the exception and I would think that shareholders are not going to be too happy if every company that posts a price error fulfills it if it means cutting into their bottom line.

I guess I take the approach that if it looks too good to be true and if the end result is that I’m out nothing more than a couple of minutes of my time for having placed the original order, is it really a big loss if it doesn’t happen? Obviously there are a whole lot of angry SlickDeal members who think otherwise, but my answer is no.  It’s not a big loss.

What do you think?  Am I too easy on WalMart or if there is a deal that’s too good to be true, should you set your expectations accordingly?

17 thoughts on “If Something Looks Too Good To Be True, It Probably Is”

    • I agree. I just looked at the thread and there are still people going on about it. Some have gotten credits and such for future purchases, but for the time they’ve spent it hardly seems worth it.

  1. I have seen this happen many times and don’t get worked up about it, but you are right, some people go crazy over this stuff. I am thinking back to when KFC offered a new item and Oprah mentioned it and KFC was overrun and couldn’t honor their promise. That bruhaha lasted for weeks.

    • That’s definitely something to consider though so many people are out there looking, you really have to be on the ball. And I refuse to stand in line.

  2. They should have honored the price. It’s just like Black Friday where the stores have 3 TV in stock and they just want to get you inside the door with the hopes that you will end up spending money on something higher priced. This is another reason why I hate Walmart.

    • I’m guessing with that many orders it would have been impossible to fulfill without either providing new (instead of the refurb) or a different model, either way which would have resulted in a loss on their end. Which sucks as a consumer, but taking that big a loss just isn’t good business.

  3. Yeah, I don’t think you can let this bother you too much and people that get too worked up about it just have nothing better to do. Just because they posted a deal doesn’t make it a legally binding contract.

    Now, if you bought the item for $243 and then Walmart came back to you a few days later and said, “oh, sorry…we made a serious pricing mistake and now are going to bill your card an extra $100”, then that would be something to go crazy over.

    • That would be illegal, as I think when you enter your card info, you’re only authorizing the original price. They could have come back with offering another model at a higher price, but you’d have to actively go in and re-enter your card info, otherwise they’d be liable to lawsuits.

  4. Man, slickdeals is a serious force these days… And I have been involved in serious “deals” in the past that came and went quickly.. Instead of subscribing to their feed, Slickdeals also has a feature where you can setup deal alerts that trap on keywords and send you an email if any deals are posted.. If you want a cheap TV, you could easily trap on television.

    • There’s so many TV deals that no way would I want to get bombarded. Since it’s sort of one of those things that will happen if it’s meant to, and we’re not in any big hurry, I’ll just keep my eyes open, which has worked OK thus far.

  5. I just had a roundup and it featured dumb sayings. And you m entioned another that I hate here! Haha, “if it’s too good to be true, it probably is.” I hate that saying, but it isnt’ always true, but… it is true sometimes. I think how you handled the TV situation was awesome, man. Just let it roll off your back. It’s not like you actually paid money and got nothing in return (that’s a whole other problem!). It was a great deal that didn’t end up coming through, no harm, no foul. Good job on keeping a cool head.

  6. I’m sure I would have been upset that I didn’t get the deal, especially since some people did (because they bought the TV quicker?). I definitely wouldn’t get worked into a frenzy about it but it might affect how I see sales from Walmart from then on.

    • The truth is we don’t buy a ton at WalMart anyway. Our local store is awful for having registers open, you have to wait in line at least 20 minutes no matter what time of the day you go or how many items you have. This makes us stay away unless we really need something.

Comments are closed.