Back in June, when my wife was going into the hospital to deliver our second baby, I was all about priorities. Was she comfortable? Would she get in her room right away? Would they have her midwife paged? Could we avoid paying for the phone?
Ever the frugal daddy-to-be, I remembered that last time we were there, we made one phone call during the entire course of the hospital stay, and payed a few bucks as a standard phone charge. Figuring we could just avoid the phone charge, I asked them if they could disable the phone for outgoing calls.
The nurse told me that they couldn’t, and that it was a bundled charge with the TV.
Bummer. Kind of a rip-off really, because I’m sure that they know that pretty much everybody is going to watch TV if possible.
Anyways, when the bill came, I saw that the nurse had been lying mistaken. The telephone and TV charges were listed as separate line items. The TV charge was $11.50 (still a rip-off, but whatever) and the phone charge was $7.50.
I called and explained that we had requested to have the phone disabled and that we didn’t make any outside phone calls. Before I even asked, she said ‘OK, well, I’ll go ahead and take the $7.50 off’.
Since those items aren’t FSA card eligible, this was coming straight out of our bank account. While this isn’t going to put us on the road to riches, I did figure out that this is roughly five or six days worth of diapers for the new baby. Considering the number of diapers a newborn goes through, I’m mighty glad I made that call!
When was the last time you thought to ask for something removed from your bill? Was it successful?