On the surface, it would seem crazy for someone to write a post complaining about having a $556 credit balance on your cell phone bill, but that’s exactly what I’m about to do. See, I have a $556 balance on our Sprint account and I am not at all happy about it.
A suspicious text message that was all too real
My wife has the primary line on our Sprint account, and she called me up one day to tell me that she had gotten a text message saying that it was from Sprint indicating that they had detected a potential fraudulent activity on our account and gave a number to call back. She passed along the number asking me to see if it was real and to handle the situation.
I did a reverse search on the number and found that it was in fact a real number tied back to Sprint’s Fraud department. I called the number and passed along the information we had received on the text, and they pulled up our account.