In this article, we'll introduce TaskRabbit and explain how the app works, so you can decide if it's right for you.
What is TaskRabbit?
TaskRabbit is an online platform that acts as a middleman connecting local workers to people who need help with an everyday errand or project.
As a client, you can submit a job to the site: the task may be anything from a quick delivery to a multi-session project. Workers can see the job and apply. From that point you can confirm and set the time/place and other details to get'r done.
From the perspective of workers—called “taskers”—the signup process requires approval. Once on board, taskers can set up their profile on the site and use it to search for jobs. The app facilitates communication with clients and handles payment for their work—minus a 15% fee. Workers are rated by those that hire them, making it possible to build a reputation on the site.
In other words, TaskRabbit acts as a broker to manage both sides of the transaction. This helps reassure clients they are getting legitimate workers … and ensure that workers get paid for the work they've done.
What Jobs do Taskers do?
Most jobs on TaskRabbit are one-time gigs. Here are typical assignments you'll see on the site:
– This service is in high demand, and can include everything from a quick project to an extensive Spring Cleaning.
– Helpers are often needed to get ready for a big event, sometimes at the last minute.
– Every kind of small-scale delivery of about anything.
– Everyday running-around chores like shopping or picking up laundry.
– Employers can easily obtain qualified helpers for an event.
– One of the most common requests is for assembling furniture and other products that arrive in a box of pieces.
– Another very common request, whether it's for a few boxes or a large-scale move.
– Office assistance includes everything from filing to creating spreadsheets.
– Many clients seek find help for organizing—whether just for cleaning out a closet or going full KonMari.
– Taskers can be asked to complete a broad category of tasks from simple touchups to entire homes.
– Helping out with personal chores like scheduling, home care, and chauffeuring is a common task assignment.
– Clients are looking for everything from walking to feeding to sitting with their pets.
– Common handyman services are in high demand.
– Mowing, raking, and trimming jobs are common on TaskRabbit.
How much Money do Taskers Earn?
TaskRabbit spokesperson Kathryn Kelly has claimed that “Taskers can make as much as they want to work.” This is marketing speak, in the sense of not being fully true.
If you have a rare and highly in-demand skill with enough relevant tasks available, you can make the equivalent of a nice salary. This is not the norm, however.
Taskers with common skills, like cleaning or delivery, make from about $16 to $30 an hour. This doesn't include client communications or transportation time. The same figures apply for simple “I'm-a-warm-body” type of tasks, like waiting in line.
Once you get into more specialized services like office help or handyman repairs, you can start setting a higher price. Pay varies though. Some of the best gigs per hour are simple deliveries, but you typically have to pay the expenses.
Finally, as you build up a good reputation, you can charge a premium. Keep the service in perspective, though. TaskRabbit can offer a supplemental income for flexible workers—but it's not a path to riches for most.
The TaskRabbit Story
Founded by Leah Busque in 2008, TaskRabbit was formed with the idea of “neighbors helping neighbors.” The company has attracted $37.7M in funding, and has over 60,000 independent workers.
Assembling furniture is one of the most popular requests on TaskRabbit, and in September 2017 the IKEA Group purchased the service to boost their customer support and gain a stake in the gig economy. IKEA has stated the platform will continue to be run independently.
The future looks bright. The number of tasks handled by TaskRabbit has doubled since it was acquired by IKEA. The service is active in 48 US cities and is expanding in the UK.
How does TaskRabbit Work?
TaskRabbit isn't everywhere like Craigslist is. Despite the free-wheeling nature of the platform, there is an administrative piece to each location. They don't recruit in rural areas, and have no plans to—though urban expansion is expected. Currently TaskRabbit is available in 48 US cities, Toronto (CAN), and London (UK).
Service to suburbs and rural locations is made possible through each tasker's profile, where workers can indicate the areas they accept assignments from.
Once activated, your account will receive messages about jobs in your service locations. Clients can also send tasks to you directly. Many requests must be performed within 24 hours, but tasks can be scheduled too.
Taskers have only 30 minutes to accept or refuse a request. Essentially, workers are on call 24/7. Clarifications can be asked of the client before deciding. TaskRabbit monitors the interaction, and will ask for a reason if you refuse. If you accept the job, you'll get a notification to confirm.
Once a task is finished, the system handles the billing and credits the tasker according to their set rate. Payments are made weekly through direct deposit.
If you're interested in trying TaskRabbit out, signup is free and carries no initial commitments.
If you're a client, you'll be funneled through an ordering system to post a job. Clients can check out taskers' profiles and contact them directly, or wait until a worker answers the order. There is a 15% markup and a spanking new “Trust & Security Fee” updated March 1, 2019. The company doesn't tell clients how much this fee is–only that it isn't charged to the worker and is added to your invoice; trust them.
Taskers will only have a $25 entry fee if they get far enough, but getting there may take some time. The company operates a “rolling enrollment” plan where they only hire sometimes. Different cities may be hiring at any one time.
When you're ready to start the process, go to the TaskRabbit site to sign up.
- Fill in your name and email address, phone and zip. Click to Start.
- Agree with the prompts to accept their policies and terms of service. You'll be asked for additional personal data, including your transportation options.
- Upload a good photo of yourself.
- The next screen allows you to choose your preferred tasks. It makes sense to do a little research before deciding.
- Set your rates. TaskRabbit offers recommended rates to charge, which can be useful for research. You can decide to charge more or less than the suggested rates. Remember that TaskRabbit takes a 15% cut off the top.
- To complete the signup process, agree to a background check and click to send.
The approval process includes a background check. You also need to have valid driver's license and a bank account.
In the meantime, think through how you'd like to set up your profile. It's a good idea to write a description of your qualifications and explain your set rate for each skill set. The profile is your advertisement to employers, so take some care with it.
After your application has been approved, you'll be assigned to a local in-person orientation. After that, you're officially on board.
TaskRabbit is basically a modernized Jobs Board with greatly expanded features, but it's not perfect. The company is not highly responsive to either clients or workers, and offers bare-bones support outside the platform. The service does reduce scamming, however, and provides a way to manage the critical problems of screening applicants and getting paid.
Because of these important benefits, the service is popular and growing. Whether you're thinking of trying out the gig economy, or are an old hand looking for new business, TaskRabbit could be a rewarding and lucrative opportunity.
If you decide to give it a go—as a client or a tasker—keep a professional attitude, have fun, and good luck!
General TaskRabbit Questions
We answer your general questions about TaskRabbit in this section.
What is TaskRabbit?
TaskRabbit is a service that matches people willing to work with people that have jobs that need done. There’s a huge array of tasks available through the site.
How does TaskRabbit work?
A client posts a job on TaskRabbit and describes what needs done. TaskRabbit then gives the client a list of potential matches to choose from to perform the task they need.
How does IKEA TaskRabbit work?
IKEA TaskRabbit lets you pay for someone to deliver and set up your IKEA purchase. You’ll choose the time and destination and let them do the rest.
What kind of tasks on TaskRabbit?
There are tons of different kinds of tasks on TaskRabbit – everything from electrician and plumbing jobs to moving, manual labor, picking up dry cleaning, cleaning services, and more.
Does anyone use TaskRabbit?
Yes, hundreds of thousands of people use TaskRabbit. The company has recently expanded its markets, including two new countries.
Working on TaskRabbit
This section answers the most common questions people have about working on TaskRabbit.
How to work for TaskRabbit?
You can apply to be a tasker through TaskRabbit’s website. They’ll request identity verification and perform a background check. Finally, you’ll need to pay $20 to cover the cost of the background check.
Is TaskRabbit worth it?
That depends on lots of factors. If you live in a highly-populated area or have an in-demand skill, then you can make solid money working for TaskRabbit.
How to become a tasker on TaskRabbit?
You need to apply to become a tasker on the TaskRabbit website. The company will ask you for some personal information and verify your identity. They’ll also perform a background check and determine what tasks you’re qualified for. You can do this in addition to finding stay at home jobs online and make even more.
How much does TaskRabbit pay?
That depends on the task and what you want to charge. Different tasks costs different amounts in different areas, so you’ll need to price your local market for your skill to get an idea of what you can make.
How much do taskers make on TaskRabbit make?
There’s a lot of different variables when it comes to how much taskers make from TaskRabbit. Many taskers earn a full living performing their specialty labor through the site. However, you should see what the demand is for your skill in your area to get a better idea of how much you can earn.
Does TaskRabbit pay well?
For most tasks, yes. You get to pick how much you charge for different kinds of tasks. That means you can be sure that any task you’re performing is worth your time.
How does TaskRabbit pay taskers?
TaskRabbit pays taskers through ACH transfer – that means you’ll need to have a valid checking account to register with the service.
How does TaskRabbit payment work?
TaskRabbit pays you 85% of the total fee for the task you do. They take 15% of the client’s total payment as their service charge for putting you in touch with the client.
How long does it take to become a TaskRabbit?
There’s no exact timeframe for how long it takes to become a tasker. It depends on the results of the identity verification and background check processes, along with other factors.
How to file taxes for TaskRabbit?
That depends on your individual tax situation. You’ll only get a 1099 from TaskRabbit if you meet certain conditions – $20,000 or more sent to your bank and 600 or more tasks completed. You can use your income summary to see how much you made on TaskRabbit to know what to claim on your taxes.
How much does TaskRabbit take?
TaskRabbit takes 15% of the total fee paid by the client. For example, if the client’s bill is $100, then TaskRabbit will take $15 and the tasker will get $85.
Can a company be a tasker on TaskRabbit?
Individual company employees can work as Taskers on TaskRabbit, but the service’s identity verification and background checks mean they don’t show companies as taskers.
Does TaskRabbit provide a 1099?
If you make more than $20,000 and have completed more than 200 tasks, then TaskRabbit will send you a 1099-K. These requirements are $600 and one task for those in Massachusetts. Otherwise, no, TaskRabbit will not send you a 1099.
Does TaskRabbit pay taxes?
No – TaskRabbit does not pay any taxes out of your earnings. You’ll be responsible for self-employment taxes on the income that you earn through the service.
How do you get a certificate of insurance from TaskRabbit?
You cannot get a certificate of insurance from TaskRabbit. They do not offer insurance, but they may provide it on a case-by-case basis if they feel it is appropriate to do so.
How does TaskRabbit choose who will work for them?
TaskRabbit uses a background check and identity verification system to determine who they let become a tasker on the site.
Does TaskRabbit cost money to join?
You need to pay $20 to cover the cost of background checks and identity verification when you sign on with TaskRabbit, but that is the only fee to join.
Does TaskRabbit require tools?
That depends on the task you’re trying to do. Many tasks will require you to provide your own tools. TaskRabbit doesn’t provide tools for you.
How consistent is TaskRabbit?
TaskRabbit is fairly consistent. However, this consistency can vary from place to place. The bigger the population where you live, the more likely you are to find consistent tasks on TaskRabbit.
Hiring from TaskRabbit
We’ll cover questions about hiring from TaskRabbit in this section.
Do you tip TaskRabbit?
You can tip on TaskRabbit – it’s optional and the tasker gets 100% of the tip, so the company doesn’t take any of that money.
How to post a task on TaskRabbit?
All you need to post a task on TaskRabbit is a valid credit card. Pick the category your task falls under and tell the service when it needs done and they’ll give you a list of available Taskers.
How do you pay TaskRabbit?
You pay TaskRabbit via credit card after the task is completed. The company will get your credit card information when you request a tasker, but they won’t charge you until the job is done.
How much does TaskRabbit cost?
That depends on the task and the tasker. Once you’ve entered credit card information and described your task, you can see how much each tasker will charge you.
How much does TaskRabbit charge?
TaskRabbit charges 15% of the total fee you pay. The other 85% of your payment goes to the tasker performing the job. The exact charge depends on the task and the tasker.
Are TaskRabbit customers aware of the 1 hour minimum?
The 1 hour minimum is explained in TaskRabbit’s terms of service, which customers have to agree to in order to post a task. Therefore, they’ve stated they are aware of it.
Can you use TaskRabbit for vegetable garden help?
Yes, you can use TaskRabbit for vegetable garden help. Look for the task category that best describes the help you need in your garden to get a list of taskers.
Can TaskRabbit move?
In many cases, yes. Specific taskers may be limited in how far they’re willing to go, but moving services are one of the most popular tasks on TaskRabbit.
Do I have to pay for full time on TaskRabbit?
Yes, you need to pay for the full time that it takes your tasker to complete your task. If you think the task took too long, then you can file a dispute with TaskRabbit.
Does TaskRabbit accept American Express?
TaskRabbit accepts all major credit cards and debit cards for payment. You can use American Express, Discover, Visa, or Mastercard.
Does TaskRabbit offer any guarantees?
TaskRabbit requires all taskers to abide by their happiness pledge. This pledge works as a guarantee. There is a different Happiness Pledge for the US, Canada, and the UK.
TaskRabbit Security and Safety
You can never be too safe with your money. This section answers your questions about the safety and security of TaskRabbit.
Is TaskRabbit legit?
Yes, TaskRabbit is legit – thousands of people use it to find work or to get things done that they don’t have time to do or don’t want to do. Learn more about how to make extra money doing side jobs.
Is TaskRabbit safe?
Yes, TaskRabbit is safe. The company performs a through background check on anyone that’s accepted to be a tasker.
Is TaskRabbit a scam?
TaskRabbit isn’t a scam – You get to pick what tasks you accept, and the company is known for reliable payments to its taskers.
Common Questions About Taskers
This section covers some of the more common questions people have about TaskRabbit taskers.
Does TaskRabbit do background checks?
Yes, TaskRabbit performs criminal background checks as well as identity verification to ensure that taskers are up to expectations.
Is TaskRabbit insured?
TaskRabbit disclaims responsibility for any work done by its taskers. However, they provide insurance coverage on a case-by-case basis at their discretion.
Are TaskRabbit taskers employees?
No, TaskRabbit taskers are not considered employees. They are considered independent contractors.
Are TaskRabbit workers insured?
Individual taskers may have their own insurance. TaskRabbit may provide insurance coverage for specific events on a case-by-case basis as it sees fit.
Does TaskRabbit check credit?
TaskRabbit performs a background check, but they do not disclose whether or not a credit check is a part of this background check.
Other TaskRabbit Questions
We’ll answer TaskRabbit questions that don’t fit into our other sections here.
Is TaskRabbit in Canada?
Yes, TaskRabbit launched in Canada in September of 2018. It’s currently available in the Greater Toronto Area and Vancouver, with Montreal to come soon.
How much did IKEA buy TaskRabbit for?
There’s no publicly available information for how much IKEA paid for TaskRabbit. However, prior to the purchase, IKEA had raised more than $50 million for new acquisitions.
How much is TaskRabbit worth?
It’s hard to know how much the business is worth because the sale price wasn’t disclosed. However, it usually hosts more than $7 million worth of tasks per month.
How does TaskRabbit make money?
TaskRabbit makes money on the service fee that it charges the people hiring taskers. These clients pay 15% of their total cost to TaskRabbit.
Is TaskRabbit profitable?
Yes – all reports indicate that the company is doing very well. It has also grown and expanded to new cities and countries, which indicates profitability.
Who owns TaskRabbit?
TaskRabbit is an independent subsidiary of IKEA, which purchased the company for an undisclosed sum in a recent deal.
What cities is TaskRabbit available?
TaskRabbit is available in hundreds of cities and major metro areas across the US. They also operate in London, Vancouver, and Toronto. They provide a complete list of cities where TaskRabbit is available online.