Finally, after a lot of battling, Uber will add a feature to allow you to tip your Uber driver. This has never been built in, and it’s left a lot of confusion and hard feelings. Many passengers are confused as to whether tips are acceptable.
No Tipping Confusion
With Uber you can do everything from your phone. You arrange your ride, set your drop off location, pick your type of car, and pay. So, if everything is self-inclusive but there’s no tip, many think that tipping isn’t encouraged. I know that on our first rides, we assumed that there was no tipping allowed. So, we never did.
Then, after the lack of tipping started getting attention, we realized we may have been making a mistake. In fact, it could have even affected our passenger rating. Yes, with Uber both the driver and passenger rate each other.
Even once we realized that tipping was allowed, it was still confusing in many ways. Since you couldn’t do it through the app, you have to leave cash. Some people don’t carry cash. Or, if you do you might have larger bills. (I don’t know, is it OK to ask the driver to make change for a tip?)
Case in point: When we took our Florida trip this past spring, we used Uber to fill our driving needs. We always tipped, except the one time when both of us left our cash in the condo, and we couldn’t tip the driver. What made it worse is that she was probably the best driver we had out of all those on the trip.
So, it’ll be nice to eliminate the confusion.
No More Hard Feelings
Drivers started to get a little annoyed by the no tipping feature. The issue was brought to light by drivers, which is what got it media attention in the first place. I know a lot of drivers work both Lyft and Uber, so when Lyft added the option to tip, it probably made it less favorable for many drivers to continue with Uber.
I know that Uber has been in the news with a lot of negative publicity lately. So much so that their founder and CEO resigned.
Hopefully this starts turning things around. I would think that whether things go good or bad has to do a lot with drivers. Better paid drivers seems to mean happier drivers. So, hopefully it’s a start.
Readers, do you Uber? Will you be using the tip feature? Have you tipped previously? Let me know your thoughts on the whole matter in the comments below. Thanks for reading.